Personalised items are dispatched from us within 3-5 working days
We hope that you will be happy with your items however if you are considering returning something to us please contact us through the website on our returns page within 7 days of receiving your order. PERSONALISED ITEMS ARE NON RETURNABLE
All items must be returned in original condition with original tags on or no refund will be issued. We also ask that you please take care when trying your item on. We will not be able to refund any items that have marks or scents (Eg Cigarette smoke).
We ask all return items to be sent back to us through a recorded delivery service. Please keep your proof of posting as you will need this for your proof of return. You will be responsible for the item until it reaches us. All returns are at the cost of the buyer.
Please note when issuing a refund we do not cover the cost of postage and so your refund will be for the full amount less postage.
PLEASE NOTE SALE ITEMS, PERSONALISED ITEMS AND SOCKS ARE NON RETURNABLE.
We ask that you please take care of trying your items on,if you wish to return these to us we will not be able to fulfil your refund should there be any marks or scents on the item.